We utilize a prepaid model where you deposit funds and provision compute. While this model is safe for our business, we understand that keeping track of your account balance can be difficult when running instances. To address this issue, we offer an Auto Top-Up system that converts our prepaid model into a Pay-As-You-Go model, ensuring your instances continue running without interruption.

We accept several payment methods including card payments and bank transfers through Revolut, and cryptocurrency payments through Oblivus Pay.

Our Auto Top-Up system is a convenient way to ensure your account balance never runs out. Our payment provider for credit cards, Revolut, securely stores your card information after the first transaction made on our system. To enable Auto Top-Up, go to the console under Billing > Auto Top-Up, and set the amount you want to automatically top-up. Our system will then deduct the specified amount from your card. We will notify you of the transaction's success.

If you prefer not to store your credit card information in Revolut's system, you can manually delete the card on the same page in the console. It's important to note that Oblivus does not have access to your card information in any way.

We do not provide a free trial at this time. However, we do offer promo codes for our marketing campaigns. If you have a promo code, you can activate it in the console under Billing > Add Balance.

If you do not have a promo code, there is no need to worry! You can easily top-up your account with a minimum deposit of $5.

When the instance is running, you will be billed for all of its components including vCPUs, RAM, storage, IP address, and GPUs. However, when the instance is turned off, you will only be charged for the storage and the assigned IP address, which helps to keep costs low when the instance is not in use.

While we don't have a formal cloud credit program in place, we occasionally offer cloud credits for specific academic events or projects. If you are interested in credits for an academic project, please reach out to us at [email protected].

While the vast majority of our clients take advantage of our on-demand pricing with no contract or commitment, we also offer discounts for workloads with predictable usage patterns. We recommend using a reserved instance, which can result in up to 50% better pricing.

No, we do not offer spot or interruptible instances. At Oblivus Cloud, we prioritize the security and reliability of our clients' instances. By offering only dedicated instances, our clients can have confidence in our infrastructure and be assured that their instances will remain theirs until they choose to delete them.